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Connect with Us Today for a Brighter Future
Become a part of our vibrant community and help us foster connections that empower Black African descendants worldwide through commerce and culture.
How can I contact customer support?
You can reach our customer support team via email at [email protected]. We are here to assist you 24/7.
What are the business hours for customer service?
Our customer service team is available from Monday to Friday, 9 AM to 5 PM EST. We strive to respond to all inquiries within 24 hours during business days.
How do I update my account information?
To update your account information, log in to your account, navigate to the ‘Profile’ section, and make the necessary changes. Don’t forget to save your updates before logging out.
What should I do if I forget my password?
If you forget your password, click on the ‘Forgot Password?’ link on the login page. Follow the instructions sent to your registered email to reset your password securely.
Can I change my order after it has been placed?
Once an order is placed, changes can only be made within 30 minutes of the order confirmation. Please contact our support team immediately if you need to make adjustments.